Terms of Service

Last updated: March 20, 2026

1. Acceptance of Terms

By using Wayve ("the Service"), provided by HopSync Technologies LLC, you agree to these Terms of Service. If you do not agree, please do not use the Service.

2. Service Description

Wayve provides prepaid eSIM data plans for international travel. Our eSIMs are data-only and do not include voice calls or SMS. Plans are delivered digitally via email.

3. Eligibility

You must have an eSIM-compatible device to use our service. It is your responsibility to verify device compatibility before purchase.

4. Purchases & Payments

All prices are displayed in USD and include applicable taxes
Payment is processed securely through Stripe
Your plan begins when you first connect to a network at your destination
Plans expire after the stated validity period, regardless of data usage

5. Refund Policy

Unused eSIMs (never connected to a network) may be refunded within 30 days of purchase
Partially used or expired plans are not eligible for refund
Refund requests should be sent to support@wayvesim.com

6. eSIM Usage

Each eSIM is for single-device use only and cannot be transferred
Deleting an installed eSIM is permanent — it cannot be reinstalled
Use of the service for illegal activities is prohibited
Excessive or abusive usage may result in service termination

7. Limitation of Liability

Wayve provides connectivity through third-party carrier networks. We are not responsible for network outages, speed variations, or coverage gaps beyond our control. Our liability is limited to the purchase price of the affected eSIM plan.

8. Changes to Terms

We may update these terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated terms.

9. Contact

For questions about these terms, contact us at support@wayvesim.com.